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  1. #1

    The game is lagging/getting stuck alot

    The game keeps getting stuck on full screen mode but the mouse moves just fine this is the first time im having this issue i set my graphics to low but it still wont solve anything
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Hi FAKHNIR,

    Thank you for reporting this to us, we're sorry to hear that's been occurring for you.

    If you haven't already, the first thing we'd advise is running through the PC Troubleshooting steps in the guide here. These steps can help with issues such as this, as well as general system health.
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  3. #3
    Originally Posted by Ubi-Baron Go to original post
    Hi FAKHNIR,

    Thank you for reporting this to us, we're sorry to hear that's been occurring for you.

    If you haven't already, the first thing we'd advise is running through the PC Troubleshooting steps in the guide here. These steps can help with issues such as this, as well as general system health.
    i just remembered that i did 2 things updated the redistributals and also updated to the latest Amd drivers i think one of them is causing this issue but not sure
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Thanks for clarifying that for us.

    Something you could try is rolling back the AMD drivers, to see if it was due to those specific new versions.
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  5. #5
    Sorry for the late reply turns out the issue slowly graduated into a huge mess so i got tangled in them but it was indeed the AMD drivers fault

    the next day they messed up the display so i had to renew the window then when i checked on MSI after burner my CPU temp shooted to 96 C without any reason so i had to buy a new cooler LMAO life was messed up these past 4 days
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  6. #6
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
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    Originally Posted by FAKHNIR Go to original post
    Sorry for the late reply turns out the issue slowly graduated into a huge mess so i got tangled in them but it was indeed the AMD drivers fault

    the next day they messed up the display so i had to renew the window then when i checked on MSI after burner my CPU temp shooted to 96 C without any reason so i had to buy a new cooler LMAO life was messed up these past 4 days
    Woah that was messy, glad to hear you were able to sort it.
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