1. #1

    Problems with Problems with starting the gamestarting the game

    The game gets stuck at the loading stage. I tried everything, it's a shame, I was particular about buying it... They write that there may be a problem with the disk the game is installed on, how do I fix it?
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  2. #2
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    325
    Hi there, sorry you are experiencing this issue while launching your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

    If you are still receiving this error after completing these steps, could you please provide your system reports by following the steps in this FAQ.

    Apologies for any confusion or inconvenience this may have caused.

    - Ubisoft Support
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  3. #3
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