1. #1

    South Park: The Fractured But Whole - STUCK AT ARTIFACTS TUTORIAL

    I just got South Park: The Fractured But Whole and was having a great time playing it until I got stuck at the Artifacts tutorial. It says "Press A/X/Space to Access your Artifact Slot" but nothing happens when I press A/X/Space. Can somebody please help?

    Here's a Steam forum relating to the issue. It says "Solved" but the solution did not work for me.

    https://steamcommunity.com/app/48879...2961051840622/
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Hello there DaGuyWhoVoices - I am sorry to hear that you are struggling to get past the Artifacts Tutorial.

    The thread you provided a link to mentions ensuring that the Uplay PC overlay is enabled - just to confirm, you do have this enabled? Could you give the steps in our basic PC troubleshooting guide here a try please, for us to tackle and rule out any basic / common issues that could be impacting you?
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  3. #3

    Disappointing

    Having the same issue with the artifacts tutorial.
    Once the tutorial starts it simply states "press space to equip", all the while the actual artifact slot states "unlocks at level 7". I'm currently at level 6, but in a previous attempt while at level 4 it said "unlocks at level 5".
    Obviously it just pushes it one level ahead of whatever you happen to have at that point.

    I have attempted to uninstall and reinstall Uplay and the game itself, no effect.
    I have enabled and disabled Uplay overlay and Steam overlay in every conceivable combination, no effect.
    I have verified game files for every single attempt made so far, no effect.

    I have scoured the internet for forums with the same issue and I have yet to find a single one with a functional answer.

    How is this an issue without a unified solution or at the very least some measure of progress?

    With sincere hopes of a swift and efficient solution.
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  4. #4

    Still Broken?

    This is ridiculous

    The artifact screen is still stuck... infinitely says 'Unlocks +1 more level' constantly, no matter how many times you level up

    How has this been broken for years, while you're releasing DLC to purchase in the meanwhile?
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  5. #5
    Ubi-Litten's Avatar Ubisoft Support Staff
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    Sorry to hear you are also experiencing this issue while attempting to use the artifact system in game. As mentioned above we have heard that in most cases, enabling the Uplay PC overlay and disabling background applications will allow our players to proceed past this portion of the game.

    If this is not the case and you have also gone through our basic troubleshooting guidelines could you please provide a series of screenshots or a short video clip showing how this occurs in your game so we can attempt to replicate this issue and assist further.

    If you do not wish to provide these here, you can forward these to us directly by following the steps outlined here.

    Apologies for any confusion or inconvenience this may have caused.
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  6. #6

    South Park: The Fractured But Whole - STUCK AT ARTIFACTS TUTORIAL

    I also have the same issue and after spending several hours going through all the troubleshooting fixes, I give up! a 2yr old game should not have these infancy issues! As a proud owner of all the AC & FC titles (some on other platforms), this definitely has made me rethink purchasing another UBISOFT title.

    Please FIX this Issue!!!
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  7. #7

    South Park: The Fractured But Whole - STUCK AT ARTIFACTS TUTORIAL

    I had to write a workaround for this by myself, thanks for nothing Ubisoft! When players have to do the work of DEVS on a 2+year old game that should have been patched ages ago. This bug seems to have been prevalent since launch and some players are still waiting for a fix!
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  8. #8
    Originally Posted by loganallan10 Go to original post
    I had to write a workaround for this by myself, thanks for nothing Ubisoft! When players have to do the work of DEVS on a 2+year old game that should have been patched ages ago. This bug seems to have been prevalent since launch and some players are still waiting for a fix!
    Can you tell me how you wrote a workaround? I'm stuck the exact same way you are and nothing seems to get it to work.
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  9. #9
    im having the same issue tried the overlay nothing works would love to see a fix for this or at the least anyone who has a workaround helping others who have this problem
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  10. #10

    have a nice day.

    Hello, I've been having problems with the fractured but whole and I'd like my money back from either you or the monkeys in Ubisoft, please. Let me try to explain the problem so at least you'll know why you deserve this following language. I bought the two south park games as a bundle in November of 2019 and the stick of truth ran just fine and I was able to finish it. The fractured but whole ran fine initially but I didn't finish it. there were no problems until now. I tried to pick up the fractured but whole game again today on May 8th, 2020, and I started a replay from the start. I found myself stuck at the artifact slot, and no, it is not a slightly difficult mission that I can't pass, it is an intrinsically corrupted file. Don't believe me? Look online. ......... here's a little more detail on the bug from my special personal experience: when I return to Eric Cartman in the game to obtain my very first aforementioned "artifact" to slot in my in-game character, I have an in-game tutorial message popped up on the top of my screen preventing me from doing anything else other than slotting the artifact. but to my utterly unnecessarily sarcastic surprise, the artifact slot is locked. As the game continues to instruct me to press my space button to slot the artifact while restricting me to do ANYTHING else except for doing the old ctrl+alt+delete ......... This bug has been reoccurring despite my effort to verify game files, uninstall/reinstall or opening up your pathetic contractually obliged Uplay overlay **** insertion into the game. So in conclusion, I'd very like to have my hard-earned money back in these particularly difficult times, and I sincerely wish that your lives get a little more difficult. ...........
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