1. #1

    Uplay account is required

    I claimed the free copy at Epic Store, but while start the game this message "Uplay account is required. Please install Uplay and sign in." I reinstall Uplay launcher but nothing happenend.
    Please help somebody solve this problem.
    https://uploads.disquscdn.com/images...17cb3c8625.png
     3 people found this helpful
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  2. #2

    WorkAround?

    Try logging into uplay first then try to do this, if uplay is on maybe it would work. anyway its more of a uplay game than an epic game :I you dont even need epic on exept for the redeeming part
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  3. #3

    Having the same problem

    Did you manage to fix it?, if you did can you reply how?, I am having the same issues with my Free copy that recently was given by Ubisoft too
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  4. #4
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Aug 2019
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    United Kingdom
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    2,883
    Str8surfing - I am sorry to see that you were experiencing this issue. Were you able to get it resolved? If not, can you please check that your Epic Games and Ubisoft accounts are linked correctly first of all? Do you own any other Ubisoft titles via Epic Games, and are you experiencing any issues with those at this time?

    Phantomh027 - Thank you for sharing your troubleshooting ideas!

    hellamexican - Are you still experiencing this issue as well? As above, can you please check that your Epic Games and Ubisoft accounts are linked correctly first of all?
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