4th message sent to ubisoft
I'm reopening this as feel very disappointed by ubisoft and the treatment in trying to correct this MAJOR issue with this game that you are aware of and that is not an isolated incident and has happened to many players. I paid nearly £100 for this game and spent many hours (which you can see if you check) to get weapons and many of these hours spent doing the raid to get the eagle bearer (the top weapon) . I'm sure you will agree to do all of this and then for the weapon DISAPPEARED is not as the game should be running. This is a MAJOR problem yet I have not been told if you intend to give it back and how or when this will happen. I paid alot of money for I agame that I cannot play to it's full potential as advertised and not receiving the adequate feed back. This case keeps being closed with out an acceptable response or conclusion. This is such a disappointment with this and the fact there is no update for game until 2020 and player numbers decreasing I will think twice about buying another div game and ubisoft run game. Please can you reply with answers of how and when I can get my update to retrieve my weapon back.
If you got it from the discovery version of the raid, then that was a bug and they removed the EB from people who got it that way. You're not getting it back. If you got it from normal raid, then if it's gone you either sold it or deconstructed it, which is your mistake. Favorite your exotics so that can't happen.
Does that apply to all my Twitch Prime apparel that has disappeared since TU6Originally Posted by BioXTC Go to original post![]()
There's actuall a quote from a mod saying they didn't delete from anyone stash if they got itOriginally Posted by BioXTC Go to original post
Same here, I think it's gone because you and I are no longer members of Prime Twitch....I just did a trial so I could get the apparel...Originally Posted by Riflemania Go to original post
Told Ubisoft they were like I was the only one on the Planet who had this problem, totally and utterly useless.
I am still a member Twitch Prime, i pay amazon yearly for prime.Originally Posted by eskimosound Go to original post
I've seen plenty of problems with twitch prime offers in other games, so I am not able to say the disappearing prime gear is a Division 2 problem.
And I've seen enough TU induced bugs with this game that I have to hove the OP the benefit of the doubt that they havent inadvertantly deconstructed it.
It was formally stated by Massive that they would not be taking EBs that were awarded for discovery mode, and would just be fixing to make it no longer possible.