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  1. #1

    game won't launch even after cleaning xbox cache

    have the game since launch played for more the 1 year without troubles. niw game wont launch, I clean xbox cache. move the game from external drive to internal. still not starting. stays stuck in loading screen .what should I do
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi MinDistortion1,

    I'm sorry to hear that's occurring for you.

    Do you have an alternative account that you could try launching the game from? To see if specifically this is due to the profile/saved data?
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