Good night, my problem is in an achievement called 'We have to get it' from the Just Dance 2020 game in which to win it you just have to collect all the rewards from the gift machine. So I already accomplished this achievement 1 month ago and it was not released. I contacted Microsoft and they said the problem was with the game's creator.
I am having a similar issue. The Alias for dancing to all of the songs on Just Dance 2020 won’t unlock. I have danced to all the songs MULTIPLE times. Also when I check the challenges on Ubisoft club I have the reward for the “Dance to all Just Dance 2020 Classic and Alternate Versions” challenge but the one that says “Dance to all Just Dance 2020 Classic Versions” is still locked. It stands to reason that if I achieved the former than I also achieved the latter.
https://prnt.sc/syu9eg.
This link show my machine. Can you unlock the achievement for me?
This whole ordeal is caused by the Uplay server exchanging information between multiple JD 20 games. If a user has JD2020 on more than one console (eg Xbox and PS4), and is playing with the same Ubisoft account, their progress transfers over to the other console and stores the information.
It carries over the levels, unlocked alternates, avatars. This already causes issues with achievement if you are already on level 100 on Xbox and started "fresh" on PS4. You will not get the "100? Already?!" Achievement because of I have zero idea what, that's not my job to find out, but I know the Uplay account which syncs all of this to all games causes it. Same goes for gift machine, if the user uses a title that they unlocked on xbox, It's gonna stay locked on PS4 but still show up, that's messing it up as well.
If you want a proper sync between games, make it so all achievements that already unlocked, will unlock on other consoles without an issue, or just simply don't sync the level and avatars and other stuff.
I hope you guys fix it because now that you made getting Mojos harder, I finally finished gift machine after countless hours of dancing and now I don't have the achievement for it.![]()
Hey kubaratzka,
I can't say why the decisions are made to sync the data (as customer support aren't involved in these kinds of decisions) but I understand what you're saying here and can see why it would cause some frustration. I'll forward feedback on this to the game team for it to be considered for any future updates or games.
The only thing I could suggest if your did want to unlock the achievements or trophies again on another platform, is you can unlink your Ubisoft account with your Xbox or PS4 and link them to a new Ubisoft account. You can do this on account.ubisoft.com and you can unlink and relink them as much as you want to.
Thanks for the image. Regarding Xbox achievements, we can't unlock those manually unfortunately but I will forward this information to the game team to see if they can look into the achievement and see if it's something they can patch to unlock. I apologise for any inconvenience.Originally Posted by Marconeco Go to original post