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  1. #1

    Can't download the game

    I bought the game some years ago. If I want to download it at uPlay, it justs opens Steam and I would have to buy the game again in order to download it.

    Does anyone have a solution for me?
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    your probably logging in to the wrong Uplay account

    contact Ubisoft Support



    https://support.ubi.com
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  3. #3
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Location
    Base of Operation
    Posts
    6,899
    Hello Bubka1992, welcome to the forums!

    Sorry to hear that you are unable to start your game. In this case, it looks like you are logged into the wrong Steam account, as the game has been originally purchased from Steam. Can you please provide us with your Steam username, so we can check if it's the correct one?
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