Hey there rewt432020 and PhnxSting,
I'm sorry to hear that you are both experiencing this issue.
Do you encounter any error codes when trying to change / delete the stuck dancer cards? Which platforms are you both playing Just Dance 2020 on?
Can I also take note of your support case reference number, PhnxSting, so I can take a closer look at it?
I'm also having the same issue on the Nintendo Switch. Every time I change the dancer card it bounces back to the old configuration of the dancer card, which makes the collection of new avatars pointless. There isn't an error message either, and connection to the servers seems to be fine as the WDF and All Star modes work perfectly well. I can't even make a new dancer card since it disappears after being created. Sometimes the changes stick for a few seconds then revert back to the old configuration.
One other thing I noticed was my dancer card name was different on the WDF than in single-player songs. I'm not sure if this is related to the issue.
Whenever I get a highscore it saves to my sister's dancer card and not mine even though its my switch.Originally Posted by yannanna Go to original post
This describes it perfectly. I'm seeing the exact same behavior on my Nintendo Switch. New avatars and aliases are pointless because it changes them back to the old one. Sometimes the changes stick for a few seconds, but it always goes back to the old avatar, alias, and nickname.Originally Posted by yannanna Go to original post
I'm also seeing the same thing you are on the WDF with a different dancer name than is on the card.
I put in a ticket about this MONTHS ago and they just told me to look out on the forums for a solution. Here is the video I posted in January.
https://youtu.be/BB1YFORtOtI