[PS4]Rewards bugging out in Ranked after opponent Disconnected. | Forums

[SANDY_GALE]

I was playing ranked trying to get and ornament, went up against a low rep warden and won 2-0 because he disconnected. After the match it said it gave me a reward I got from the previous match, and didn't increase my Ranked Wins/Placement Matches. I saved the videos of me getting the reward/not getting a match completed if it's needed.

[Ubi-Woofer]

Hey SANDY_GALE, thanks for getting in touch with us regarding this issue. If you did happen to capture any video clips of this incident, or another others similar to this, please do send those our way so that we can take a look and determine if this is expected behaviour in any regard.

Do you notice any issues with your progression / statistics in other modes, or is it just in Ranked that you are seeing issues?

[SANDY_GALE]

Sorry for taking a little while, I didn't get a notification that there was a reply. https://youtu.be/u6tT4GxlZyI
I don't have a before clip because I didn't think id need to save it, but you can see my ranked matches doesn't go up to 9 and it gives me a reward I already have ( it's got no 'new item' indicator ) I'm not gonna beg to get a ranked reward, i.e. ornament or anything, but something would be nice.

[Ubi-Baron]

Thanks for getting back to us, SANDY_GALE.

Have you seen this multiple times, or was it just that once?

[SANDY_GALE]

It's happened a couple times, usually I just think it doesn't update the match, but it was super obvious this time because of the bugged ranked reward.

[Ubi-Swaggins]

Thank you for the video and for passing this onto us.

I will pass it to the team to look into further

Cheers,