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  1. #1

    cant open the game

    i can launch the game but when the black screen saying "far cry 4" comes up it will be there for only 2 seconds and then it will all shut down i dont get any faultcodes or anything please help the problem came out of nothing
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
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    I am sorry to hear that you are experiencing this issue.

    Can you please try these PC troubleshooting steps.

    If the issue persists, could you please submit a support ticket and attach your system files (dxdiag and msinfo) and our Customer Support team will investigate this further for you.
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  3. #3
    WID992007's Avatar Senior Member
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    Originally Posted by jensvictor333 Go to original post
    i can launch the game but when the black screen saying "far cry 4" comes up it will be there for only 2 seconds and then it will all shut down i dont get any faultcodes or anything please help the problem came out of nothing
    \what are your system specs ? do you meet the games system requirements ?

    no the game will not work or launch if you do not meet the system requirements ..you need at least a quad core CPU and a decent video card. at least 4 gig of system ram and yes a 64 bit version of Windows ..note also . intel HD video chips are not supported you do need a vid card with at least 1 gig of Vram

    did you buy the game on STEAM ? or Uplay

    if your system CAN RUN FC 4 see the steam forums post here
    https://steamcommunity.com/app/29811...26477763102792

    if you keep having an issue by all means open a support ticket with Ubi Support and include your DX diag and MS info files

    as described here https://support.ubi.com/en-GB/faqs/0...oubleshooting/
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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Originally Posted by WID992007 Go to original post
    \what are your system specs ? do you meet the games system requirements ?

    no the game will not work or launch if you do not meet the system requirements ..you need at least a quad core CPU and a decent video card. at least 4 gig of system ram and yes a 64 bit version of Windows ..note also . intel HD video chips are not supported you do need a vid card with at least 1 gig of Vram

    did you buy the game on STEAM ? or Uplay

    if your system CAN RUN FC 4 see the steam forums post here
    https://steamcommunity.com/app/29811...26477763102792

    if you keep having an issue by all means open a support ticket with Ubi Support and include your DX diag and MS info files

    as described here https://support.ubi.com/en-GB/faqs/0...oubleshooting/
    Hello WID992007, a massive thanks for offering more help here!
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