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  1. #1

    Twitch Streaming drops not recieved

    So there's been an event where you can get items for watching twich streamers but also for streaming I decided to do both. I got rewards for watching streams and that's cool but I also have streamed for about 4.2 or something hours which from the rewards chart I should recieve the influencer pack. Yet I haven't got anything. My question is are these drops delayed or is it bugged and I will need support assistance because I checked a couple of times if my account is connected and the other rewards work please help im really confused but also scared because i dont want to loose these rewards to a bug. Thanks
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,186
    Hey, Pyrocynical_!

    Thanks for getting in touch about not receiving your influencer rewards. Please ensure that you streamed from November 7th to November 14th and you have registered your account for Twitch Drops.

    If so and you still do not have them, please create a support ticket so we may look into this further with you.

    Thank you!
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