1. #11

    Just dance 2020 Unlimited STILL not working

    You said the servers were fixed GUESS WHAT THEY WEREN'T. I am so angry because I just spent 20 dollars on this game for my Nintendo switch yesterday WHICH IT WAS WORKING JUST FINE until today when NOTHING is working fix this, or give me a refund.
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  2. #12
    UbiKoality's Avatar Ubisoft Support Staff
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    Sep 2019
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    Hi onebuffalo9291. I deeply apologize for the frustration that has been caused as a result of Just Dance Unlimited. Please feel free to contact our team at support.ubi.com if this is still a constant issue for you. Providing as much detail on the issue as possible would be very helpful to include in your case. Let me know the case number once it's been created. Thank you!
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  3. #13

    Unable to Buy JD Unlimited on Switch

    Last week or so I've been trying to buy JD unlimited for my wife to play. Been constantly getting error code 2811-6001 software currently unavailable.

    Very similar to two other threads here.

    I work in IT support and even I can't get it working. Sort it out Ubisoft.

    Additionally, tried making a support case, the page doesn't work, just hangs when I submit. Also tried changing Nintendo wahoo regions and unlinked/relinked our switch from my Ubisoft account, still doesn't work.

    Absolutely ridiculous, why buy a game you can't fully play?
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  4. #14
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    Hey, DaleGoodwin!

    You will want to make sure your console is set to primary for your account: https://en-americas-support.nintendo...ntendo-account

    If the issue persists, please let us know.
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  5. #15
    Originally Posted by Ubi-Viral Go to original post
    Hey, DaleGoodwin!

    You will want to make sure your console is set to primary for your account: https://en-americas-support.nintendo...ntendo-account

    If the issue persists, please let us know.
    Hi, this does not work. I have tried unlinking and relinking accounts, still the same.

    I also received a support email saying to change my Nintendo switch region. Tried all regions, still doesn't work. Infuriating.
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  6. #16

    Fixed

    Finally fixed myself, no thanks to ubisoft support.

    Turns out this error was only when attempting to purchase JD unlimited through the game GUI. I found that if you just open just dance 2020 in the nintendo eshop and scroll down, you can just buy the pass. Worked first time and game acknowledges I have it now.

    Just an FYI for anyone else who gets stuck with this.
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  7. #17
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
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    Oct 2014
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    Originally Posted by DaleGoodwin Go to original post
    Finally fixed myself, no thanks to ubisoft support.

    Turns out this error was only when attempting to purchase JD unlimited through the game GUI. I found that if you just open just dance 2020 in the nintendo eshop and scroll down, you can just buy the pass. Worked first time and game acknowledges I have it now.

    Just an FYI for anyone else who gets stuck with this.

    Hey DaleGoodwin,

    Thanks for the update and providing your solution on here. Hope your wife enjoys the extra songs.
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  8. #18

    Unlimited doesn't work on Switch

    I've already used unlimited months ago.

    Recently I bought Just Dance 2020, and it comes with 30 days of subscription (everything's good). When in trying to play songs with Unlimited it appears I have not a subscription, this is what I consider important to tell you:

    - My Nintendo account is linked to my Ubisoft account (and I'm playing the game with that account)
    - On Nintendo eShop I have 60 days of Just Dance Unlimited
    - The game doesn't recognize my subscription
    - Everytime i tried to Unlock Unlimited on the game, it just loads and any message is shown

    Any feedback or solution about this? This has been happening to me since Just Dance 2019 and months ago
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  9. #19

    No puedo comprar unlimited

    hola, intento comprar la membresía just dance unlimited en just dance 2020... de Nintendo swith, vivo en chihuahua México. Me marca error
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  10. #20
    Originally Posted by DHENOC127 Go to original post
    hola, intento comprar la membresía just dance unlimited en just dance 2020... de Nintendo swith, vivo en chihuahua México. Me marca error
    I can’t get it to work eithe. Won’t activate no matter what I do. A
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