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Junior Member
Just Dance Unlimited issues on Switch
Hi, I'd really want to know when I'll be able to purchase the subscription for JD Unlimited in Brazil. I got a Switch and I can't buy the subscription because it says that it isn't available in my country. Thanks.
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Ubisoft Support Staff EMEA
Hi rodrigotanaka48,
Apologies for our delayed response on your message.
Are you still seeing this issue, and just to confirm this is with JD 2020 or with a previous game in the series? Are you Ubisoft and Switch accounts both set to Brazil?
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Junior Member
The same issues
Hello guys!
I´m having the same issue.
Both acconts are registred in Brazil (Ubisoft and Nintendo) and the system message said: not avaliable in your region by Nintendo e-shop.
Can you help me?
Because the free trial was working very well and now I cant buy.
Thanks for advance,
Bárbara
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Junior Member
Is there Auto-Renew for Just Dance Unlimited on the Switch
If so, how would I go about enabling/disabling it? The support page about auto-renew doesn’t say anything about the Switch.
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Senior Member
Hi, I do not believe that there is an option to pay in the subscription style on the Nintendo sStore.
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Junior Member
Bought Unlimited via Nintendo Eshop - how to activate for Just Dance 2020?
As the title sais, I have bought a yearly subscription to Just Dance Unlimited on 30/05/2019 via the Nintendo Eshop.
Initially it was bought for(/via) Just Dance 2017 on Nintendo Switch.
If I remember correctly, a Ubisoft account was not created to activate JDU. (it all went directly via the Nintendo Eshop)
Recently I also bought Just Dance 2020.
But I am unable to 'transfer' / 'active' my JDU subscription on JD 2020.
How do I 'add' the existing subscription to my ubisoft account?
PS: There is no issue with the JDU subscription, it is still working fine when I use JDU 2017.
Kind regards,
Stijn
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Community Representative
Hi Stikalo,
Please try this:
Link your Switch and Ubisoft accounts- https://ubi.li/xYBex
Make sure your Switch is set as the primary console- https://ubi.li/oDGAH
If you're still having trouble, please reach out to our Support Team.
Thanks
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Ubisoft Support Staff
Hey nutintree! There does not appear to be an auto-renew option for Just Dance Unlimited. You would just purchase your subscription through the Nintendo eShop once it runs out. Thanks!
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Junior Member
Cannot activate Just Dance Unlimited on Switch
I had subscripted the Just Dance Unlimited 30days trail and it will going to end in 3 days. I had purchased the 12 months subscription via Nintendo eShop but cannot activate in the game. I had checked my switch profile and it is already purchased in Nintendo eShop
Confirmed my Ubisoft account is linked to switch
I only got one console
And same profile is using for game launch and eShop purchase
Please let me know how could I activate the subscription. Thanks
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Community Representative
Hello and welcome to the Forums, luluffy0305. 
Thanks for sharing what you've done already. Could you check to see if your Switch is set as the primary console? https://ubi.li/oDGAH
If it is and you're still unable to activate Unlimited, please reach out to our Support Team directly.
Thank you