1. #1

    Heroes 3 HD for Android doesn't work

    Hello there.
    Asus memo pad 302KL. The game just doesn't work. It shows only black screen and then crashs to the android desktop.
    And i had only 15 minutes (i guess) to have my money back - of course, i have not catched the moment - the game is installing more then that.
    As i understand from other google play reviews from this type of tablet, it doesn't work at all with Memo Pad. Can we expect something like, mm, money back? Or patch for the game?
    Share this post

  2. #2
    Ubi-Kay's Avatar Community Manager
    Join Date
    Nov 2012
    Hello and welcome to the forums!

    If you are experiencing a crash or blackscreen issue, please ensure you have submitted a question through the support site here: https://support.ubi.com

    You could also try following the basic Android troubleshooting steps here.

    Oh and for your information, Google extended the refund window to up to two hours after purchasing.

    Share this post

  3. #3
    1) Yes, i have a quesiton there since 01/31, it's still have "new" label, no answer
    2) It doesn't work
    3) Unfortunately, it has not worked for me. After 20 minutes of installation the "refund" button has already changed to "uninstall". I don't really know, why, and, to be honest, i don't care, who's this fault is.

    I put hopes on the new version with patch for Asus pads.
    Share this post

  4. #4
    The game crashes every other minute for me. I have contacted UBI support for it been 2 week since I emailed email however no response yet
    Share this post

  5. #5

    Finally resolved it!

    Finally got an answer from Ubisoft support saying the game is gone from most stores and is no longer supported. They can't comment on the reasons or the future of the game.
    Share this post

  6. #6
    I am having the same problem. Who can help me?
    Share this post

  7. #7

    Heroes of Might and Magic 3 HD taken off AppStore

    I know that HoMM3 was x64 compatible and working well on iOS 11 so it doesn't fall into the same category as those I refer to above. But it does show an unwillingness to invest in keeping their product running.
    Share this post