twitch event | Forums

[du8zie]

I streamed for 3 hours plus last night and watch over 3 hours of streams and haven't gotten anyone of the loot I have all my account linked to my ubisboft my ps4,pc, and xbox are all connected and Im still waiting to acquire my loot someone please help me find out whats wrong

[Ubi-Ginge]

If your Twitch account notified you of the Drops being applied to your account, we would like to gather an image of your Inventory. You may find this via the drop down menu on your Twitch account.

TWITCH.TV > ACCOUNT > INVENTORY

Can you please set up a case on our Support Site and upload a fullscreen uncropped screenshot showing your Twitch inventory.
Once you have done this, please let us know your case number here on the forums.

[du8zie]

my case number is 10104608

[Ubi-Ginge]

Looking at the image you uploaded, Twitch is displaying that there are no drops linked to your account for you to claim.
Do you possibly have another Twitch account?

[du8zie]

no just this one and according to the link for the twitch drops it says the accounts are linked

[Ubi-Ginge]

As Twitch is showing that you don't qualify for any drops, we would be unable to assist further with this.

[du8zie]

how do I qualify for the drops

[Ubi-Woofer]

Hey du8zie, you can find more information about how to earn Twitch Drops for Ubisoft titles in this support article. Do ensure that you have not only linked your Twitch and Ubisoft Accounts, but also registered for the Twitch Drops themselves here.