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  1. #1

    problems

    Hii I just got the trial for ghost recon wildlands and it doesn't connect to the servers so I can't play. Any ideas on how to solve it?
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  2. #2
    As I'm waiting for the fix for AC odyssey dlc , I decided to check out the ghost recon wildlands trial as well. Finished downloading last night, gave it a go and at the beginning I had the same issue. Online services are unavailable at this time and it threw me out. I've tried it 4, 5 times and finally was able to play for an hour or so. Today, I can't. I'm on the 6th try atm with the same issue.
    After the odyssey, which I really loved up to the point where I got to the Atlantis dlc, this is my 2nd game with Ubi and I have to admit that it doesn't look good. If the state of service it's like this, it is becoming unlikely that I'll get another game from Uplay. Probably I'll give them a third chance, but the last couple of days has been a lot of downloading and verifying and no gaming. Bad.
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  3. #3
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Aug 2017
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    7,771
    Hey guys,

    We're sorry to hear that's been occurring for you.

    If you haven't already, please make sure you have been through the connection troubleshooting steps in the guide here. These steps can help with connection issues, to make sure nothing is blocking the connection to the game.
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  4. #4
    I still can't get it to work...
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  5. #5
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
    Posts
    2,989
    Hey RaDe_Dabaaro!

    Are you getting any particular error code?
    Can you set up a case on our support site and upload a screenshot showing your ports forwarded as advised in the guide Ubi-Baron linked to.

    Once you've done this, please let us know the case number here on the forums
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  6. #6
    The case reference is 10104476 . I also uploaded some photos as you asked me to. Thank you for trying to help me
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  7. #7
    My friend and I are experiencing the exact same problem. Both of us aren't able to play the trial.
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  8. #8
    Ubi, please solve this problem 'cause as you can see it is something for more people and if I could play the game more maybe I would of buy it but since this error appears I don't know what to say. I also play Rainbow Six Siege and I haven't got any issues with it but please solve this.... It's very annoying
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  9. #9
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
    Posts
    7,058
    Hey RaDe_Dabaaro,

    Thank you for reaching out.

    I can see your support ticket did receive a response and you did not follow up on it. If you follow up with what has been requested the team can continue on with the investigation.
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