1. #11
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,574
    Hello,

    Your free trial will become available as soon as you have linked your Ubisoft account to your Just Dance profile. https://ubi.li/xYBex

    Should this not be the case, make sure that your Nintendo Switch has been set as the primary console. https://ubi.li/oDGAH

    If you're still having trouble, please reach out to our Support Team so they can help.

    Thanks
     1 people found this helpful
    Share this post

  2. #12

    Me ajudem

    Assinei o plano anual mas como n tinha condições eu cancelei a inscrição o problema é q eu cancelei e mesmo assim olhei a fatura e já tinha descontado , queria resolver isso n uso o jogo nem danço ND e msm assim paguei n tenho condições e nem esse dinheiro tem como resolver isso
    Share this post

  3. #13
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey guest-NJduxji7,

    We can only offer support in English unfortunately.

    Can you please translate your issue or create a case on the support website so we can provide you support in your native language?

    Thanks.
    Share this post

  4. #14

    resolve my problem

    Originally Posted by Black_Widow9 Go to original post
    Hello,

    Your free trial will become available as soon as you have linked your Ubisoft account to your Just Dance profile. https://ubi.li/xYBex

    Should this not be the case, make sure that your Nintendo Switch has been set as the primary console. https://ubi.li/oDGAH

    If you're still having trouble, please reach out to our Support Team so they can help.

    Thanks
    make sure that your Nintendo Switch has been set as the primary console. - this is the exact reason why I could not get it done. Thank you.
    Share this post

  5. #15
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Thanks for sharing your experience, fishsmail! I'm glad the issue was resolved for you
    Share this post