1. #1

    Real tone cable not working

    i just got my cable for rocksmith and it is a ubisoft offical real tone cable. my computer does pick it up that it is a device on my computer but rocksmith does not see it is there. i have done everything ive seen. removed the device and re-installed it, restarted my pc, try a different guitar but it will not work. please help me i need help!!
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  2. #2
    rcole_sooner's Avatar Moderator
    Join Date
    Mar 2009
    Location
    Norman, OK
    Posts
    13,753
    Check your privacy settings and be sure the microphone is enabled so apps can access it.
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  3. #3
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Posts
    3,925
    Hello murraykid,

    Sorry to hear that.

    Could you please create a ticket on our Support Site? Our support team will be more than happy to assist you.
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