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  1. #31

    Growtopia Support

    Hello,

    I have been trying to contact support and have not receive a response.

    My account has been banned about 180 days ago and I have been appealing to get it banned.
    I am appealing now because I do want to play the game again and still feel that it is extremely unfair as I did not deserve the ban and the game hold many memories for me.

    I know that the support team here will lead me to growtopia support but I am desperate at this point at receiving proper support who can review my case instead of looking at what the previous moderators who handled my case had said.

    I had receive an email back when I got suspended (180days ago or so) and was banned for hosting "player casinos", which I did not.
    I was never given any proof of my misdoings and felt that I was treated horribly by a game which I have spent a lot of time and money on.

    I do not wish to point fingers onto anyone but just hope that someone can review my case as previous moderators may have made a mistake.

    My IGN is 1SLA.
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  2. #32
    UbiChrisMANG's Avatar Community Representative
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    Hello sebastianckx, welcome to the forums! I merged your thread with this existing one because the issue people are experiencing here is similar to your own.

    For instructions on how to get help with this, please see post #17 of this thread :-)
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  3. #33

    Got banned

    sorry if I disturb, I want to ask why I got banned? I just entered the world casino and I didn't do anything, and when @NekoRei came I just wanted a screenshot because I was able to meet with mods and left but I got banned for 7 days. My GrowID : bobeers,
    i have the screenshot for proof if i didnt do anything.
    please fix this
    thanks
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  4. #34
    UbiChrisMANG's Avatar Community Representative
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    Originally Posted by bobeersGT_ Go to original post
    sorry if I disturb, I want to ask why I got banned? I just entered the world casino and I didn't do anything, and when @NekoRei came I just wanted a screenshot because I was able to meet with mods and left but I got banned for 7 days. My GrowID : bobeers,
    i have the screenshot for proof if i didnt do anything.
    please fix this
    thanks
    Welcome to the forums! As stated quite a few times in this thread: please refer to post 17 above for instructions on how to deal with this. Thank you!
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  5. #35
    Originally Posted by UbiChrisMANG Go to original post
    Welcome to the forums! As stated quite a few times in this thread: please refer to post 17 above for instructions on how to deal with this. Thank you!

    where i can see the post 17 ?
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  6. #36
    UbiChrisMANG's Avatar Community Representative
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    Originally Posted by bobeersGT_ Go to original post
    where i can see the post 17 ?
    Hello again :-) You can see the post numbers in the thread on the right hand side of the black bar above every post (the left side of the black bar shows how long ago the post was made and the right side shows the post #). Just scroll up until you see it :-)
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  7. #37

    i got ban no reason

    i'm bigron i'm bfg owner of​ Bigronbfg​ i got​ bannen​ i don't know what happened But i do this harvest everyday and open link form​ bfglink.i dont​ know​ who​ come​ in​ my world.please return my account.

    id Bigron

    I went to eat and opened again with sadness.
    Before going to eat, I have already harvested.
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