1. #21

    The same problem

    I met the same problem that I can not active my Just Dance Unlimited on switch. I have already purchased the just dance unlimited pass but I can not activate it. When I try to connect the eshop it has the Error code: 2811-6001.
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  2. #22

    Error Code: 2811-6003 Unable to activate or purchase unlimited subscription

    Please help!!!
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  3. #23
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    2,971
    Hey guys!

    Sorry to hear you're having trouble.

    Have you set the Primary Nintendo Switch Console for a Nintendo Account?

    If you're still having trouble after completing those steps, please contact us through our Support Site or Facebook and Twitter so we can take a closer look.

    Please include any images such as; proof of purchase, error, main console being set up on the Nintendo account
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  4. #24

    Hope this helps with your unlimited purchase

    I was having issues with being able to purchase the unlimited subscription and chatted with Nintendo Support and they were able to solve it!

    1. In the Nintendo eShop on Nintendo Switch, search for Just Dance 2020
    2. Click into the game
    3. Then scroll down to the section "Available Passes"
    4. Click "Just Dance Unlimited" and select the subscription term of your choice
    5. After your purchase, load the game and it will automatically update your subscription

    I bought the Just Dance 2020 cartridge and this worked for me. I hope it works for you too!
     3 people found this helpful
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  5. #25

    error code:2811-6003 resolved

    Thanks to rockeyraccoon, my issue is resolved. I followed the below steps that he provided.

    1. In the Nintendo eShop on Nintendo Switch, search for Just Dance 2020
    2. Click into the game
    3. Then scroll down to the section "Available Passes"
    4. Click "Just Dance Unlimited" and select the subscription term of your choice
    5. After your purchase, load the game and it will automatically update your subscription
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  6. #26
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    7,058
    Thank you for sharing your workaround rockeyraccoon!
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  7. #27

    My Just Dance Unlimited is not working

    I purchased the Just Dance Unlimited on October 27th 2020 for a year but in November 2020 my Just Dance Unlimited was not working.
    I was in the same account for everything and I still have the receipts but It won't work
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  8. #28
    did this got solved
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  9. #29
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Hey guys!

    DaringSama - sorry to hear you're unable to use your subscription suddenly

    Do you receive any errors or messages when attempting to access the content?

    kaizerclawx - Are you unable to purchase or access it after purchase?

    Have you given any of the above steps a try?

    Thank you!
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  10. #30

    Thank-you

    Just wanted to say that I have been frustrated with this error while trying to get the Unlimited edition for my son - a task which should have been simple. Every move resulted in this error. And then I saw your thread - a very simple solution. And it worked. THANK-YOU !!!
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