1. #11

    Subscription error code 2811-6003

    Unable to subscribe unlimited, got error code 2811-6003. Please advise
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  2. #12
    Ubi-Litten's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,021
    Hi there, if possible could you provide an image showing the specific message you receive while attempting to subscribe on your switch consoles.? You should be able to capture this directly on the console itself, but if not an image of either screen should be fine.
     1 people found this helpful
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  3. #13

    Same problem - Cannot subscribe to Just Dance unlimited Error Code 2811-6001

    Same problem - Cannot subscribe to Just Dance unlimited Error Code 2811-6001
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  4. #14
    Hi Ubi-Litten

    the image url is as follows:-

    https://ibb.co/7rY1zwG

    The message indiates:

    Error code:2811-6003
    Software currently unavailable.

    Could you please provide solutions at your earliest, as I really need to play the games with subscription on unlimited songs?

    Thank you.

    Best Regards
    William
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  5. #15
    Hi Ubi-Litten

    I have also tried changing the region under system settings to all regions (i.e. Japan, the Americas, Europe , Australia/New Zealand, Hong Kong / Taiwan/South Korea). However, it stills shows the Error code:2811-6003 when I am going to do the subscription.

    Best Regards
    William
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  6. #16
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
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    Sep 2014
    Posts
    3,976
    Thanks for providing the information and image.

    In this case, please set the Primary Nintendo Switch Console for a Nintendo Account: https://en-americas-support.nintendo...ntendo-account

    If the issue persists, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also create a support ticket. In those messages, please include any images (proof of purchase, error, main console being set up on the Nintendo account)

    Thanks!
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  7. #17

    Just Dance 2020 on switch

    my free trial has just expired, I am now getting an error code saying no software available. how do I solve this as I want to subscribe

    thanks
    Please help
    <REMOVED>
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  8. #18
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
    Join Date
    Sep 2014
    Posts
    3,976
    Hi Jamie2012!

    Sorry to hear you getting that error message. I removed the personal information from your post as I would advise against posting that on a public forum.

    What is the error code you receive? Is it also 2811-6003 or a different one?

    Thanks!
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  9. #19

    Error code 2811-6001

    Mines doing this too, I've been trying for at least 2 months to get to Nintendo and nothing 😭
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  10. #20
    The reason behind your dilemma most likely stems from the Nintendo Switch's crappy DRM doubled with UBISOFT's also terrible DRM. Basically, for Unlimited to work, you have to use it on the console that is actually linked to the users Switch Account, not just the Switch Account itself. So there is no buying Unlimited and then going to a friends house and logging in on their console to use it, you have to use your own console. I think this was a terrible move on UBISOFT's part, especially with the Switch Lite now being around. If I have one for TV use and another for handheld (I have three switch's, one for me, and two for my kids) then if I actually link my account to the handheld one as the main console then I either have to unlink it and link it to the TV connected switch and then back and forth or go without playing on my switch directly when my kids want a go at Unlimited. It is a BS money grab and one of the reasons besides UBISOFT's terrible handling of LUNAR Dragon Song that I really don't want to deal with their company anymore, the only reason I got this game was because my daughter asked for it when the quarantine started.
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