Hi, I bought my copy of just dance 2020 yesterday for switch but despite having danced almost all the songs in the game I can't unlock the free month of just dance unlimited. As soon as I click on activate now the latter returns to the menu without activating any subscription. I await answers. Thanks
Please stop spreading misinformation. I urge you to reach out to our Support Team for any trouble you're having with connecting on your Xbox One.Originally Posted by RadiantSwordX Go to original post
Hi Jonathan,Originally Posted by JonathanAnto Go to original post
If you're still experiencing this issue, please try the troubleshooting here: TROUBLESHOOTING CONNECTIVITY ISSUES IN JUST DANCE 2020 (NINTENDO SWITCH)
If the problem persists you can reach out to our Support Team directly, so they can help.
Thanks
I'm sorry to hear that you're experiencing issues with accessing your subscription. Do you have proof of purchase for the subscription, and can you provide us with this via a support case?Originally Posted by annadunn5782 Go to original post
How many songs have you completed? Is the Nintendo Switch console you are using set as the primary console for the purchasing account?
Are you using the same Nintendo Account to play as the one where you subscribed?Originally Posted by Tash2608 Go to original post
Is the Nintendo Switch console you are using set as the primary console for the purchasing account?
Hi there,
I am having the same issue. I am not currently playing on my primary switch and do not wish to deregister it. Is there any way of making the 30-day pass work without deregsitration? If not, is there a way I can just purchase a Just Dance Unlimited subscription without using the 30-day pass?
Originally Posted by laeherimmyr Go to original postHi folks!Originally Posted by jujutheorange Go to original post
It is my understanding that you will only be able to access JDU on the primary switch as that is the one used to make purchases so the license for JDU does not transfer over to the other switch.