1. #11

    I have the same error

    The sam error, will u fix it ? I've bought the game, where is my money?!?!
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  2. #12

    Install Ubisoft Connect fixed the issue for me

    I installed Ubisoft Connect from the ubisoftconnect.com website and logged in as the same email address that I use on Steam. It seemed to work after that. Good luck.
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  3. #13
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,142
    MonkeyThirteen: Thank you so much for the update! I'm glad to hear you were able to access the game after trying this out. If you run into any further issues, please don't hesitate to let us know so we can continue to look over this with you.
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  4. #14
    I have the same issue, but after downloaded UBISOFT CONNECT, I press play button, appears intro video and after that nothing, game doesnt run. Anybody has idea?
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