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  1. #1
    PwcrLinux's Avatar Member
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    Jul 2012
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    Minneapolis, MN, USA
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    Original Xbox One Overheating and auto-shut off.

    Hello there, I play the lastest version that Last Update OCT 25th.. My Original Xbox One get overheating while playing the GRB game.. I was in Infinity area on the map. Does anyone getting a overheat and auto-shut off?
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    Hey PwcrLinux!

    Has this been happening since you updated the game?
    When did you update?
    Do you have similar issues with other games?

    Can you go through the steps found here and let us know if you're still having the same problem.
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  3. #3
    PwcrLinux's Avatar Member
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    Hello Ubi-Ginge,

    Other game, streaming online and etc looks prefect, the console feel warm.. the GRB game feel little hot, I changed to game time limit to 1 hour that would be avoid auto-shut down when the CPU temp rise and hot.. GRB is first time to shut down due to CPU heat feel too hot.. Last update around OCT 25th or so that I checked on Game Updates daily before to play on. I read on Email news about GRB stability conditions.. I hope next update would be come out..
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  4. #4
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    Where is your Xbox located? Is it in an open area where all fans can run properly? Please do let us know if the game always seems to cause overheating for you. This isn't something I've seen mentioned elsewhere, so if you're seeing other reports of this please link us to it here.
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  5. #5
    Hey i have same issues with the game. My Xbox one get overheating when i play GRB, but i dont know why...
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  6. #6
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Aug 2019
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    Hey RORSCHACH_19, thanks for posting here on the forums about this issue.

    Can you please tell me how long you are able to play the game for (approx.) before your console alerts you that it is overheating? Which model of Xbox One do you use - an original, an S, or a One X?

    Have you tested with other games of a similar intensity to the same extent, and does the same issue occur?
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