1. #1

    Age Restricted - NP-31735-9

    What is up with this ********?

    I am over 30 years old, and yet I'm being told I cannot access any PSN features due to age restrictions. Which is utter nonsense because I'm the only user of this PS4, and my account sure as hell is not that of a child, nor do I have any sub accounts that are for a child.

    Yet I'm blocked from accessing the Club or anything else, and there is no visible way on how to fix this. I have no age restrictions whatsoever on my PS4. Yet somehow this game, or Sony, is imposing them on me.

    Anyone know a fix?
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    5,234
    Hi CrysisZephyr,

    Apologies for our delayed response.

    If you are still encountering this issue, then the first thing we'd advise is clearing your consoles cache and restoring the licenses via the steps in the guide here.
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