Thanks for providing your friend's case reference number, Hammelsneid. While I'm unable to discuss the specifics of the latest updates to the case (as these forums are public, and you are also not the account owner) please let me reassure you that my colleagues have been working hard with your friend to investigate their issue further with them, and keep the For Honor team up-to-date with the latest developments
If you need any help or assistance from us yourself, please don't hesitate to let us know.