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  1. #1

    controller problems

    hello, today i bought brand new xbox 1 wireless controller to play for honor,
    after i skip the intro with no problem the game doesnt respond on the controller anymore.
    then when i look in the settings menu it does register the controller but it doenst seem to work somehow.

    kind regards
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,187
    Hey, hero CptZuen!

    Sorry to hear that you are having issues with your Xbox One Controller in For Honor. Let's see if we can get your back brawling again!

    On Windows 10, update your controller by using the Xbox Accessories app:

    Get the app from Microsoft Windows 10 by searching for "Xbox Accessories."
    Launch the Xbox Accessories app.
    Connect your Xbox One Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
    Note You'll be prompted to update to Windows 10 Anniversary Edition if you haven't yet done so.

    When the controller is connected, you'll see the message “Update Required” if an update is mandatory. Install the update.
    Note You can also go to Device Info to check for updates.

    Notes

    The Xbox Accessories app is available only on Windows 10.
    Controllers that don't have a built-in 3.5-mm audio port must be updated using a USB connection and must have the Windows 10 TH2 Update (or later).
    Updating the controller over Bluetooth is not supported.
    Bluetooth requires PCs running the Windows 10 Anniversary Update. See Windows Update: FAQ to learn how to get the latest Windows update.

    If you have issues updating the controller, please see the official Microsoft FAQ for Troubleshooting update issues with your Xbox One Controller.

    Source

    I would also advise you try connecting the Bluetooth adapter to another USB port and trying again.

    If the issue continues after trying the steps above, please let us know.

    Thank you.
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