1. #61
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
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    Sep 2014
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    Originally Posted by Samanar Go to original post
    Looking forward to switch from PS4 to PC and would like to play the challenges.

    @Ubi - could you please escalate this issue since servers are down for a couple of months already? Either confirm that you've switched them off for good or try to repair. Regardless - a clear communication would go a long way here.

    Cheers,
    Sam
    Hi Sam!

    Sorry to hear you were looking forward to these challenges. I am afraid the only information we can provide at this time is that the features are currently disabled, and we are unable to confirm if they will be operational again in the future.

    I will pass along your feedback regarding the communication.

    Thanks!
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  2. #62

    Challenges for platinum on PS5

    My daughter and I have spent many hours playing Rayman Legends together. First on PS4 and then carried on, on PS5.
    We have been trying to get the platinum trophy. So we got every trophy in the game apart from the ones that require playing challenges. So now we have those trophies to get and I don’t know if the challenges will ever be available again
    So here is another request to please enable the challenges again for your players.
    At least do so for a month to allow people like me and my daughter to grab the platinum when we spent so much time collecting all the other trophies we need for it.
    Thank you
    Richard
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  3. #63

    RE: Challenges for platinum on PS5

    Hey Richard, in the same boat myself, desperately trying to reach the 11th level of awesomeness for Platinum (what a grind). The problem started for me on 17th July 21. I was told that the servers had been down for over a year when I did a live chat...????.... Despite the fact I have been playing the challenges consistently everyday for about 2 months up until that point and many times periodically prior to that. I raised a ticket and they have said that the features had been disabled. I sent screen grabs showing that I had been playing as recently as last week (the challenges show the date on them) and they changed their stance slightly saying that the issue is constantly under investigation and that some features may still be available. The only thing I can say as a slight consolation is that I have still been able to access the challenges a couple of times since all this started for me, as recently as last night (22-Jul-21), there were only 7,000+ other players connected/able to connect according to the Leader boards window though. The way I got in was to go to my stuff and constantly click (and wait) on 'My friends' until eventually it connects and shows your friends list. Once this happens you can jump into the challenges again, it should also reward you any cups that you had achieved prior to not being able to connect. I hope this works for you to. I really hope they just fix this problem though.
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  4. #64
    Rayman Legends is still affected by the "server down" problem, 6 years later. Yes, six years.

    It's not possible to join the challenges because the connection doesn't work
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  5. #65
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Oct 2018
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    Originally Posted by lboraz Go to original post
    Rayman Legends is still affected by the "server down" problem, 6 years later. Yes, six years.

    It's not possible to join the challenges because the connection doesn't work
    Hey lboraz, thanks for reaching out and welcome to forums!

    There is a response provided by Ubi-Houck regarding this particular matter, therefore apologies if this was not the outcome you may have anticipated and we will ensure that all of the feedback provided gets forwarded to our game team accordingly.
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  6. #66
    Is it fixed?
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  7. #67
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by andiatanasov08 Go to original post
    Is it fixed?
    Hey andiatanasov08,

    I'm afraid to this day the Online Challenge services for Rayman Legends remain offline.

    There is no information to confirm or deny if these are planned to be brought back online in future.

    If there's anything more we can answer or help with at all, please let us know!
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  8. #68

    Is Ubisoft Gonna Fix This Ever?

    UBISOFT DOING NOTHING! If They Really Do Want To Back The Online Then They Can Easily Do This But They Not Doing Anything. They Also Not Posted Anything About They Want To Close Online Support For This Game. But Why Ubisoft This Is A Really Good Game. We Enjoy Playing This With Family And Friends. We Enjoy To Do Challenges Together. Please Do Something. Also They Don't Making Any Other Rayman Games.
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