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  1. #1

    [Far Cry Primal] Can't start the game

    Hi,
    I tried starting a game, it loads but right before (what I'm guessing is the intro), the game completely freezes and I can only hear 3 seconds of the sound
    but no display. Is there any way to fix this issue?
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  2. #2
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Hi there, sorry you are experiencing this issue while attempting to launch FarCry Primal. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

    If you are still receiving this error after completing these steps, could you please provide your system reports by following the steps in this FAQ.

    Apologies for any confusion or inconvenience this may have caused.
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