Ghost Coin items now in Erewhon for Skell Credits | Forums

[UbiDork]

Hi, everyone!

Thank you all for posting here about the recent change and how it's effected your game play experience! We have been collecting feedback on this situation and hope to have something in place as soon as possible! I do apologize for this issue, and I appreciate your patience so far!

[SCARExCROWxFM]

Thank you for the reply Ubidork.

[Ubi-RealDude]

Hey everyone!

We saw that the Fury items were very popular and as a thank you to our players we wanted to make them available for Skell Credits instead of exclusive to Ghost Coins. Players who previously purchased the items with Ghost Coins will see their Ghost Coins refunded tomorrow, October 22nd during our Live Update maintenance.

Our intention was to communicate on this first, grant the players that purchased these items Ghost Coins, and then make the transition to Maria’s store – however, the store change was pushed live early last week.

We apologize for any confusion!

[Spirit_Weaver18]

Hello Ubi reps,

Maintenance has concluded, but unfortunately I haven’t received any ghost coins back. Is there an issue with the refund?

Thanks


Update: mine have been refunded. Thanks!

[desolate-master]

no credits here either

[Ubi-RealDude]

@desolate-master, Spirit_Weaver18 mentioned his Ghost Coins refunded properly after a time - did the same happen for you or are you still missing them?

[William_Munny23]

Dealing with this amongst the issue of the screen freezing and I didn't think the purchase went through only to purchase the magazine bundle which I didn't need and it cost me my entire 20 bucks worth of coins.

[OperatorFury]

I have a post up about this also, i am still waiting for my refund i submitted a ticket today. 100% its unfair we paid for these and they became available for skell coins. id like a refund or reimbursement of the coins so i can spend them on something else, yes it was $15 i spent but i work fulltime and support a family on my paycheck so $15 is alot of money for me

[UbiDork]

OperatorFury: Thank you for that! I was able to see your support ticket and I see that you stated that you purchased in-game currency so that you could purchase Fury & Vasily, but then they were added to Maria's shop. Were you successful in purchasing them before they were added or did you purchase the in-game credit with the intent of purchasing them, but found that they were free?

William_Munny23: Hi there! So you accidentally ended up purchasing the same item twice?

desolate-master: Hello! Are you still missing your refund as well?

[OperatorFury]

Hi UbiDork,

Yes i can confirm I've received a refund in ghost coins thank you very much i appreciate it.