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  1. #1

    Fix your servers!!! Unable to connect for over a month

    The for honor servers are unreachable at this time...(FOR OVER A MONTH)!

    Playing in china

    How is this service so bad, the game spends about 10 seconds trying to connect before saying this. I've been given the same useless connectivity fixes on the ubi website time and time again and no use.

    I've then been told the problem is on my end, despite the game running fine a month ago.

    I have no problem connecting to other ubisoft games like Rainbow Six like god damn.

    I've put money and time into this game that i can no longer play.

    This is literally the only game where I have any issue in online connectivity.

    THE GAME SPENDS BARELY ANYTIME TRYING TO CONNECT

    can the devs at least adress the issue and look into it?

    -----------------------------------------------------------------------------------------------------------------

    https://downdetector.hk/status/for-honor/

    according to comments one guy said he is having issues playing in southern China

    and multiple people are reporting the same thing in regards to the unreachable message
     1 people found this helpful
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
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    I'm sorry to hear that you are experiencing connectivity issues in For Honor, there are no known issues.

    Could you please provide a list of the troubleshooting steps that you have tried so far.

    Are you unable to connect to any game modes at all? Can you also confirm what error code you receive when you experience this issue?
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  3. #3
    I cant get past the opening screen of press any button to continue

    after about 10 seconds i get

    ERROR 3--2147221502 for honor servers are unreachable.

    i've done all the connectivity tips listed on the for honor section, like hosts file, reset hardware etc and no luck ive done them so many times.
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  4. #4
    my mistake the error code is 3--2147221502
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  5. #5
    You only got this issue for a month ? I've been waiting since last december, for them to move their *** , and actually work to help But still nothing, as always

    I hope for you, your issue will be fixed faster than mine
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  6. #6
    It's honestly mind blowing that a big budget game like this has such shoddy online issues.
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  7. #7
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Originally Posted by dogzabob Go to original post
    I cant get past the opening screen of press any button to continue

    after about 10 seconds i get

    ERROR 3--2147221502 for honor servers are unreachable.

    i've done all the connectivity tips listed on the for honor section, like hosts file, reset hardware etc and no luck ive done them so many times.
    Can you please all of the troubleshooting steps listed here including forwarding your ports if you haven't already done so.

    If you have done all of those steps and the issue persists then could you try using your mobile device as a hotspot and confirm if you are able to connect that way.
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  8. #8
    Tested
    WIFI - Servers are unreachable
    wired - servers are unreachable
    mobile hotspot - servers are unreachable

    Confirmed that all troubleshooting steps listed have been attempted

    furthermore have had my adsl put into bridge mode but still nothing.
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  9. #9
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Jan 2019
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    Thanks for getting back to us!

    Testing on a mobile network is a worthy step to try, however we can't then dig down into further troubleshooting if it doesn't work. Let's move back to your home network.

    Considering the issue remains, please add the following to a support case:

    - An image of your port forwarding configuration
    - An MsInfo & DxDiag report: https://support.ubi.com/en-GB/faqs/000026442/

    This FAQ explains how to submit the requested images to us: https://support.ubi.com/en-GB/faqs/000025876/

    Once done, feel free to provide me with the case number, so I can review the files.
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  10. #10
    i believe i already added these in my case, i havent had a reply in a while however.

    CASE NUMBER
    09808547



    on a note i have found a temporary solution although they are not free.

    using a chinese game booster has allowed me to connect, however as they are free trials i would rather not have to pay to play a game i have already sunk a lot of time into

    I have used UU game booster by netease
    and Dolphin game booster (although i believe the name is different in chinese.)
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