🛈 Announcement
Greetings! Assassin's Creed forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    Helix credits - fraud attempt

    on 3 octomber i tired to buy helix credits for assassins creed odyssey and origins. The purchese sent me an error and said to try again but my money ( 157,97 euro ) stil was taken from my bank account and blocked for fraud attempt. what i need to do to get my money back ?
    Share this post

  2. #2
    Originally Posted by Kill4Tacos Go to original post
    on 3 octomber i tired to buy helix credits for assassins creed odyssey and origins. The purchese sent me an error and said to try again but my money ( 157,97 euro ) stil was taken from my bank account and blocked for fraud attempt. what i need to do to get my money back ?
    i think you need loads of patience...

    i bought a helix pack well o ver 2 weeks, but never received the credits ingame, they said they needed further investigation time into the matter, that e-mail is wel over 10 days ago now and i still havent received my credits. meanwhile there is a sale going on in the ingame store within Odyssey. sux!
    Share this post

  3. #3
    "DimitarK: I will be sure to escalate the case now to our dedicated Ubisoft Store team so they can investigate and resolve it for you.
    DimitarK: They should be able to come up with an answer in the next 24-48 business hours."

    it has been a week since then
    Share this post