Bugged 2nd perk slot | Forums

[Ubi-Raziel]

I have 3rd perk bugged and cant find a solution nor create a ticket and chat support isnt working either. Just bought full version =/

Hey! Apologies for the limited support options. Due to recent events we are extremely busy and so we are having to tighten our methods of support.

Live Chat is still available. If you're having issues you could try Incognito Mode in your web browser.

Regarding your issue - This is currently thought of as resolved, following a previous update, Please make sure the skill slot has been unlocked and if you still don't have access to it, try verifying game files: https://support.ubi.com/en-GB/faqs/000025650/

I hope that helps!

[LeHadriel]

Verifying didnt help.
Incognito mode doesnt help with chat. Its still unavailable atm at any time.
https://imgur.com/a/mL9Sveb

[Ubi-Raziel]

Verifying didnt help.
Incognito mode doesnt help with chat. Its still unavailable atm at any time.
https://imgur.com/a/mL9Sveb

Thank you for getting back to me.

Live Chat may simply be too busy, as we are receiving a lot of contacts currently. I'm sorry for the inconvenience, thankfully I managed to find your thread here on the forums.

I have notified our production team that this issue still seems apparent. We had thought it fixed but we will investigate further and see if anything has been missed.

As this previously required an update I am unable to offer a workaround, but we have the best people looking into it for you!

[sadreigh]

Hello guys,

I bought the game recently and I have the same issue. This seems to date for a long time, it's not what ubisoft made us use to. You used to be much more efficient.
WHen can we expect thi to be resolved ? Shall I keep waiting or ask for a refund against this game-breaking bug ?

Cheers,
S.

[Ubi-Karl]

Hey sadreigh,

Thanks for reaching out to us and I am truly sorry to hear about this.

I have reviewed to see where we stand with this issue and at the moment, it is currently still under investigation.

As we have received a number of player reports for this issue, reproduction steps have been forwarded that may allow our team to identify what can be causing the bug with the perk slot.

As soon as we will have an update for the matter, details will be posted here, in our official forums, therefore keep an eye.

I do also apologise if this has been taking longer than anticipated and we are thankful for your patience in the meantime.

Should you have any questions, let us know!