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  1. #1

    And now i can't cancel says i have to wait for 30 minutes

    So how can i fix this? I re-enabled my subscription like 3 days ago to see if they actually fixed the expired subscription thing and now i can't cancel it anymore. So yeah i'd like to not be charged 14 euros for a subscription i have no interest in anymore due to how terrible the experience has been.
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey Defragging,

    I have moved your post to the relevant forum for assistance.

    I would recommend creating a ticket on our website or contacting our social media teams to resolve the issue with your subscription.
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  3. #3
    Ubi-Kay's Avatar Community Manager
    Join Date
    Nov 2012
    Posts
    1,589
    Hey Defragging,

    As mentioned in the announcement here, cancellations were temporarily unavailable.

    You should now be able to cancel, please let me know if you run into any problems.

    Thanks.
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