As the title says, I have been billed 15 for the trial period of uPlay+. This is seen on my banking/creditcard statement of my bank. It is actually a reservation so I am confused why'd they authorize using the full amount of the subscription?
Ubisofts accountpage says the charge was 0. But practically this is not the case. It also mentions the next pay date would be tomorrow (1st of October), where 15 would be charged again?
Hey,
The support team are able to investigate for any matters related to payment, charges and authorization holds. You can get in touch with them here: https://support.ubi.com
@Ubi-Kay I already did prior to posting this thread. The guy whom I chatted with, one of your colleagues, suggested that it was a reservation. Thus the problem would solve itself: the reservation would fade away within a couple of days/weeks. He told me to contact customer support if I would get billed twice.
Now, 2 days ahead, the payment which I described earlier in this thread, was actually the payment for the month of October. Kind of strange to do that when I subbed for the free trial on 30 September. (Even though it was just a day remaining).