Junior Member
Hi all,
I recently played the trailversion on PC of Ghost Recon Wildlands an really loved the game. So i decided to buy the full version via UPLAY and payed with IDEAL/WORLDPAY.
The money was witdrawn from my bankaccount so i really payed it. I don't know if i was supposed to get some sort of confirmation email from Ubisoft, but i didn't get any.
In my Ubiaccount, under My Orders i can see that i did order GRW on 09/20/2019 and there is an odernumer. It states that the game is visiblke in my library.
It is visible...so was the trial version...but it's NOT the full game. When i start the game it remains in trail mode and beceause the trial period is over ik get a screen telling me i can buy the game...
I notified Ubisoft the same day and the status of my case is "in progress" since. I contacted Ubisoft twice to give me an update, but al i hear is...absolutuely nothing.
What to do....
Ticketnumer: 09786780
Community Manager
Hey Sgt_Pepper_NL,
I can see your case has been escalated to the shop team to review it further.
I am sorry to say that we do not have any further details to provide on your case.
