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  1. #1

    Level Up Glitch

    So my mum bought a new Xbox One and borrowed my ACO disc to play and she quickly leveled up to level 41. But for the past few days, every time she reaches max xp to level up it just resets at level 41, this has been happening a few times now.

    Anyone know what the problem might be?

    No error codes, it doesn't seem to happen after any special event or scene or such, just randomely when she maxes xp to new level. IF possible I will try to film this in the weekend.
    /Marléne
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey Marlee84,

    That is a very interesting error.

    Do you have any video footage of your Mum levelling up and not being able to proceed past 41?
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  3. #3
    Unfortunately not, I've seen it a few times now.
    First we managed to fix it by purchasing the extra add ons, as the hidden ones. All of a sudden we were auto-upgraded and everything seem to work fine. Now she's on level 55 and is stuck again, can't advance...
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi Marlee84,

    Apologies for our delayed response.

    Level 55 is the Max level for the game, so this is why they will not be able to advance past that.
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