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  1. #21
    Originally Posted by bellevicious Go to original post
    Agreed. I have an issue with one of my dead cultists STILL appearing as alive, even after the update that "fixed" this issue, and all I have been told is the information was passed to their development team or whatever, but it isn't even listed as a "known issue" on the forum so I don't know if anyone is actually looking into it or not. I provided my save file and everything, but all I've been told is that there is nothing they can do. I don't understand why since it's their game, why can't they issue a patch or give me the quest back to redo or whatever? If I don't get that issue fixed, my only option is to go back to an older save before I killed this cultist, which means dropping from level 92 back down to level 66 because that's when I killed her! That's almost 1/3 of my gameplay, in the trash, and they don't care.

    Anytime I have had an issue with a Ubisoft game or their online store (don't even get me started on the Ubisoft online store, ugh!), the responses are mostly useless.. They rarely give any help or solution, and basically always end up saying there is nothing they can do. I love Ubisoft games, they have so many of my favorite series like Far Cry, Assassin's Creed, Watch Dogs, Splinter Cell, and AC Odyssey in particular is my all time favorite game at this point, but their customer service and support? So bad.
    This is my 1st Ubisoft game, but honestly if its like this all the time, my previous issues took weel over a month to get resolved it will refrain me from buying furter games. Its just a lot of annoyance.

    Your problem in particular is super frustrating, having to go back to lvl66 thats crap. I dont understand why you keep buying their games though if stuff likes this keeps happening over and over again.
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  2. #22
    Originally Posted by Ubi-Swaggins Go to original post
    Hey Asgardian02,

    I am sorry for the wait, the teams do aim to get through these requests as soon as possible but there can be delays.
    its 7th of october now and still havent heard back from the support team. how much longer will this take now? I contacted support on 21st september
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