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  1. #1

    "Cannot connect to the game session. Please try again later."

    When attempting to start an online co-op game from the main menu, I keep getting the following error: "Cannot connect to the game session. Please try again later." Are there any solutions?
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  2. #2
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
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    Sep 2014
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    Sorry to hear you having connection issues, Darth_Ozzy!

    Please try the connectivity troubleshooting steps. Please let us know what happened.

    Thanks!
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  3. #3
    I have followed the steps to no avail.
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  4. #4
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
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    Sep 2014
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    Originally Posted by Darth_Ozzy Go to original post
    I have followed the steps to no avail.
    Sorry to hear those steps did not help. In this case, we will need to look over your configuration. Please create a support ticket and include what steps you tried, images of your port forwarding and network details on the console.

    Thanks!
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  5. #5
    I already have a support case open, but I'm still waiting on a response.
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  6. #6
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Aug 2017
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    7,771
    Hi again Darth_Ozzy,

    Were you able to get a response from the Support Team regarding this or are you still waiting for assistance?

    If you can provide us with the Case ID here, then it will help us to look into that for you.
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  7. #7
    Originally Posted by Ubi-Baron Go to original post
    Hi again Darth_Ozzy,

    Were you able to get a response from the Support Team regarding this or are you still waiting for assistance?

    If you can provide us with the Case ID here, then it will help us to look into that for you.
    I got a response eventually, but nothing useful.
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