1. #1

    Not getting trophy for finding all 18 squirrels in Crash & Sunburn DLC

    My player profile-details show that I've collected all, and I have received my rewards, but I haven't got the ps4 trophy for it It might be because the game hasn't registered it properly, because when I filter for collectibles on the map, Hotel Namibia is still showing at having a collectible.
    Does anyone know how to fix this issue, or am I stuck not getting the trophy?
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  2. #2
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by ZmN43 Go to original post
    My player profile-details show that I've collected all, and I have received my rewards, but I haven't got the ps4 trophy for it It might be because the game hasn't registered it properly, because when I filter for collectibles on the map, Hotel Namibia is still showing at having a collectible.
    Does anyone know how to fix this issue, or am I stuck not getting the trophy?
    Hey, I'm sorry we were unable to get back to you sooner.

    If you are still experiencing this issue, please provide the following:

    - An image of your in-game player profile stats (detailed), showing how many collectibles you have picked up for Crash & Sunburn.
    - An image of your map with the "Collectibles" filter

    Not receiving your PS trophy may be a game issue, or perhaps not, but we will look into it for you!
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  3. #3
    I've attached the images - after a couple of days, I couldn't filter by collectibles - maybe it registered it late. Still haven't received the PS-trophy


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  4. #4
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    Thank you for the images! This could be connectivity related, could you try the steps here: https://support.ubisoft.com/en-GB/fa...ing-on-PS4-TR/

    Once you have done these, please fully turn off your PS4 then back on and play the game for a little while to see if the trophy pops.
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  5. #5
    Ok, I'll try the steps and get back if it doesn't pop. Thanks!
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  6. #6
    Ubi-Orion's Avatar Ubisoft Support Staff
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    Originally Posted by ZmN43 Go to original post
    Ok, I'll try the steps and get back if it doesn't pop. Thanks!
    No worries! Cheers ZmN43!
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  7. #7
    It didn’t work So connection problems isn’t the thing. I just got another trophy from the DLC the other day, and the only one missing is for collecting all squirrels. I also noticed that I haven’t recieved my Uni of Trials hoodie even though I completed all professor FatShady challenges. Hope you can help me
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