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  1. #1

    Lag Switch report

    How can I report a player that lag switches in a match?
    I put a report for cheating in-game, but that kind of report does nothing and it really breaks the game experience.
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  2. #2
    Originally Posted by chaneke33 Go to original post
    How can I report a player that lag switches in a match?
    I put a report for cheating in-game, but that kind of report does nothing and it really breaks the game experience.
    nothing you could do really, lag switching in this case usually means routing the connection.

    I even made a video and submitted it to support but I don't know if anything was done against the player. Anyway I guess all you could do is just get through the match and just queue in for a new lobby.. annoying I know. Unless you want to go through the trouble of recording and submitting support tickets.
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  3. #3
    Originally Posted by Real_Doll Go to original post
    nothing you could do really, lag switching in this case usually means routing the connection.

    I even made a video and submitted it to support but I don't know if anything was done against the player. Anyway I guess all you could do is just get through the match and just queue in for a new lobby.. annoying I know. Unless you want to go through the trouble of recording and submitting support tickets.
    But as usual, Ubisoft won't do anything about it.
    Nah, it's not worth it.
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  4. #4
    You can send a report directly to the support team here: Report player.
    I don't know if it'll make the cogs work any faster, but it seems a bit more clear than a genreal "I think he cheat" sent in-game.
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  5. #5
    Ubi-RealDude's Avatar Community Manager
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    Originally Posted by Halvtand Go to original post
    You can send a report directly to the support team here: Report player.
    I don't know if it'll make the cogs work any faster, but it seems a bit more clear than a genreal "I think he cheat" sent in-game.
    Thank you for providing the link.

    We do indeed follow up on player-submitted cheating reports, investigate the claims, and proceed with the appropriate actions.
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  6. #6
    Originally Posted by Halvtand Go to original post
    You can send a report directly to the support team here: Report player.
    I don't know if it'll make the cogs work any faster, but it seems a bit more clear than a genreal "I think he cheat" sent in-game.
    I actually have footage about this player, where he played with a normal latency below 50, but when in fight he got to over 300, but currently I have zero faith in Ubisoft doing anything about it.
    So, thank you for the link and the support, but it would've been nice to have someone from Ubi (like @Ubi-RealDude) answering before.
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