[PC]game crash on connecting server after maintenance 12 Sep 2019 | Forums

[Ubi-Keo]

Hello, I've got some persistent connection issue after 17 Sep 2019 maintenance as well. The error code is 3--2147221502. When I tried to open the game after maintenance, there was an easy anticheat error about launching the game, then I restarted my computer and that error was gone. However, I can not connect to the server since then. I've reset my router, turned upnp and port-forwarding on/off, flushed DNS and changed DNS server many times, and even reinstall the whole game, but the issue is still there. Given the server status is fine during these days, I suspect there is something wrong with that update.

I am sorry to hear that you are experiencing connectivity issues in Rainbow Six Siege.

Can you please try these connectivity troubleshooting steps.

If you are still experiencing issues after following these steps then please submit a support ticket with a description of your issue and attach an image of your port settings from your router and our Customer Support team will investigate this further for you.

[Traveler_lp]

Thank you, dear Ubisoft. No more errors occur. I'm glad to be back in the game

[Ubi-Keo]

Thank you, dear Ubisoft. No more errors occur. I'm glad to be back in the game

Thanks for the update, I'm pleased your issue is resolved.

[The_Zucc_1]

im still having issues and the new event is out with limited time executions and i wanna get it but i cant play the matches for the money to get it i need to sort this issue quick what else can i do to stop it crashing

[Ubi-Swaggins]

Hey The_Zucc_1,

Can you provide any information about the crashes? Are these occurring frequently mid-match?

Do you experience any odd behavior before the game crashes? Do you receive any error messages?

[The_Zucc_1]

seriously i get no indication that it will happen it just happens about 20-40 seconds after i launch the game no error message or anything it just shuts it self down and asks me to send a crash report it happens every time i try to launch the game ive tried all the troubleshoot and uninstall and reinstalled it i also verified files and ive played 581 hours with no issue before so i have no idea what it is and i meet the spec requirements

p.s im loving the tachanka picture

[s.o.l.o.l.o.b.o]

I am facing the same problem. I am also looking for a solution.

[The_Zucc_1]

ubi staff seem to just keep ignoring me so idk if we will get a fix

[Ubi-Trippn]

Hi The_Zucc_1, Would you be able to create a ticket on our Support Site
Please attach both of the following system files so that I can look into that crash.

• DXDIAG
• MSINFO

- Ubisoft Support