Hi guys,
I been having this issue as well!
The message i get is: " Download failed. Please check that you have an active connection to the internet and sufficient space on your hard drive, then click retry to start the download again, or try again later."
I have tried to reinstall it, i have tried to locate installed game (got another error with that).
I dont think its the hard drive space issue and defs not the internet connection issue (I can play ANNO 1800)..
please help anyone? i dont think ubisoft support knows why - they told me to speak to my internet provider.. and haven't got back to me since..
Thank you..
Hi ddaholybanana, could you please try running Uplay as an administrator. to do this, go to the installation directory.
By default the location is:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher
- Right click Uplay.exe
- Select properties
- Switch to the compatibility tab and tick run this program as an administrator.
- Click Apply and then OK
Then try the game again
Hey, I'm still having the same issues and I've tried everything that's been posted. The only experience I've had with this game is retrying levels over and over on release and being booted, then I started to get this download issue and I haven't been able to access the game since.
Pity because it didn't seem too bad.
Any updates on this issue?