Member
So I have this weird bug with my game audio. I can hear pretty much everything ok, except for hero voice lines and attack/blocking sounds. I restarted my game and cleared cache or whatever on steam, but it is still doing it. Its not my headphones because ive swapped them out and its still happening. Its not for just one hero also, ive tested it with a couple and im not about to reinstall it on pc because with my internet, it will take like 3 days. Does anyone have suggestions on how to fix this?
Community Manager
Sorry to hear. Any chance you could provide a video of this happening? I would also suggesting reaching out to our support team as they may be able to assist with some steps.
https://support.ubi.com
Member
I have a different audio problem. I like to listen to spotify when I play ( helps keep the rage down,and sometimes it's fun to fight in time to the music ) but lately it will play it for all to hear. But only when my mic is muted ??? It was kinda funny because the opposition were in a premade,saw my mic symbol 'going off' constantly,thought I was non-stop complaining and gave me 'special attention' Luckily I'm pretty well known in my region and they invited to their party saying it wasn't like me , I explained, and we had a bit of a laugh. Happened to another fellow yesterday ( he had some REALLY explicit lyrics going on ) We had a chat and we confirmed the same thing was happening to both of us. We concluded that since it was a ' r ' rated game, we'll continue playing music and if players don't like it,they can mute us. We'll get banned with no explanation of course(has already happened to me once,I still don't know why),but I really don't care. Just thought you should know. I look forward to a fix in a year or 3.
Member
Community Manager
You don't have to supply anything, I requested the video from bLACK.bEACH because it would greatly help the dev team in identifying possible causes. It's not about "believing", we believe what players tell us. Having evidence greatly increases our chances of determining the cause and working on a fix.Originally Posted by Haplo_Bane Go to original post
As for your issue, it's not something I have seen reported before, but our support team may be able to look into it for you.
Member
It's not about believing ? Really ? So the first year when For Honor lost 95% of their player base because of the ' advanced p2p servers ' and we, the customers were actively blamed, that just didn't happen in your eyes? Interesting. And when I have been forced on other regions,making me have a latency of 188,and when I reported it,was literally told I was lying because that 'simply isn't possible'. That never happened either. Amazing.
Member
Community Manager
Let's not make this about me.Originally Posted by Haplo_Bane Go to original post
The team received feedback on connection issues back then and listened, then dedicated servers were implemented. No one is calling anyone a liar here, I believe what you report which is why we have a dedicated support team to help with such issues.
The team listens to players feedback, and reports made to us are super valuable. We wouldn't be implementing things such as Testing Grounds if we didn't value you and everyone else's feedback.
Let's get the thread back on topic, if you have anything else you would like to discuss with me, feel free to send me a private message.
