1. #1

    (Uplay+) Winterfest DLC locked ingame, shows as owned in the uplay launcher.

    (Uplay+) Winterfest DLC locked ingame, shows as owned in the uplay launcher. As it states on uplay+ page the players get ALL the content of the game. But choosing the Winterfest mission redirects me to the shop to buy it. I thought this was a glitch since uplay+ just launched, but a week has passed and the problem is still there.
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    I'm sorry that you can't find this DLC that you expected to have access to! We have an FAQ that lists all content included in Steep editions. The Uplay+ edition includes the base game and the X Games pass. It does not include the Season Pass which would have the Winter Fest DLC.
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  3. #3
    Then there seems to be a discrepancy in this situation. I open my uplay launcher, go to Steep and go to buy DLC. The store page then shows me that I OWN the Road to the Olympics, X games, Rocket wingsuit, Extreme pack and Winterfest DLC. Also what is the point of Uplay+ if the games that come with the subscription are not fully available? The Uplay+ advert info states quote - "Access premium game editions including their additional content such as DLCs, expansions and automatic updates." If this is how it will really be with the Uplay+ service then there is no point in subscribing to it. Please explain where the discrepancy originates - in the information regarding the services Uplay+ provides (false advertising), or it is on the side of the game (Steep)? And for the record - no other game I tried during my subscription to Uplay+ has this problem with DLCs. (5 games not including Steep)
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  4. #4
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Hey there Sedoymadman, can you provide screenshots of what you're describing in the Uplay PC library and store?
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  5. #5
    Sure, here is the link https://imgur.com/a/aEGvjnd . Just say if you need more.
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  6. #6
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Thanks a lot for the information. I have passed this on for investigation.
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