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  1. #1

    I can't play my FAR CRY PRIMAL

    Hey guys, my englesh is very poor so i will use the Google Translate...sorry

    I bought the game less than a week ago in a Ubisoft promotion, but I have trouble playing ... Always an error message appears when the loading screen to start the game ends.
    I already installed and uninstalled the game several times and the problem continues. Already tried to start as administrator, already tried to start by the program of NVIDIA, but the problem is the same


    I already downloaded the latest version of UPLAY, but nothing has changed

    Pls help me
     1 people found this helpful
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  2. #2
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Hey WericM, sorry we missed your post and welcome to the forums!

    Can you please share the error message you receive when the loading screen ends?
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  3. #3

    Please help just bought far cry primal but can't play it

    file sysyem failure; Abording execution.

    "C:\Users\HUSS\Documents\My Games\ Far Cry Primal\GamerProfile>xml"
    can someone help
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  4. #4
    Steve64b's Avatar Senior Member
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    Try renaming that file to Gamerprofile_bad & see if the game will launch.

    If not, maybe try running the game with Administrative provileges. Also, make sure you have enough disk space free on the C: drive.
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  5. #5
    Ubi-Orion's Avatar Ubisoft Support Staff
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    Originally Posted by IG-JUST.HUSS Go to original post
    file sysyem failure; Abording execution.

    "C:\Users\HUSS\Documents\My Games\ Far Cry Primal\GamerProfile>xml"
    can someone help
    Hey there.

    Please try deleting or renaming as Steve64b has suggested GamerProfile.xml and relaunch the game.

    If that doesn't work I would thenrecommend a fresh installation of the game.

    Hopefully one of those two steps should help but if not if you can then send your system reports, msinfo and dxdiag, over to us on a new or existing support case here. Those should hopefully assist us in identifying any potential cause. Thanks!
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  6. #6
    Ubi-Orion's Avatar Ubisoft Support Staff
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    Originally Posted by Steve64b Go to original post
    Try renaming that file to Gamerprofile_bad & see if the game will launch.

    If not, maybe try running the game with Administrative provileges. Also, make sure you have enough disk space free on the C: drive.
    Thanks for the assist! Very much appreciated as always
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  7. #7
    And when you've done everything and GamerProfile doesn't exist?
    The Far Cry Primal folder is empty
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  8. #8
    Ubi-Orion's Avatar Ubisoft Support Staff
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    Originally Posted by Chernoboy_26 Go to original post
    And when you've done everything and GamerProfile doesn't exist?
    The Far Cry Primal folder is empty

    I believe that file should be replaced automatically when the game is launched once again. Please let me know however if this is not the case.
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  9. #9

    far cry primal has stopped working error

    Originally Posted by Ubi-Orion Go to original post
    I believe that file should be replaced automatically when the game is launched once again. Please let me know however if this is not the case.

    Hello I could not find the gamer profile file too and the game did not launched. What can Ido ? Please help
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  10. #10
    Ubi-Orion's Avatar Ubisoft Support Staff
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    Originally Posted by RomajiAssassin Go to original post
    Hello I could not find the gamer profile file too and the game did not launched. What can Ido ? Please help
    Hey there.

    Have you tried searching for the file in your windows search box?
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