Hey guys, my englesh is very poor so i will use the Google Translate...sorry
I bought the game less than a week ago in a Ubisoft promotion, but I have trouble playing ... Always an error message appears when the loading screen to start the game ends.
I already installed and uninstalled the game several times and the problem continues. Already tried to start as administrator, already tried to start by the program of NVIDIA, but the problem is the same
I already downloaded the latest version of UPLAY, but nothing has changed
Pls help me
Hey there.Originally Posted by IG-JUST.HUSS Go to original post
Please try deleting or renaming as Steve64b has suggested GamerProfile.xml and relaunch the game.
If that doesn't work I would thenrecommend a fresh installation of the game.
Hopefully one of those two steps should help but if not if you can then send your system reports, msinfo and dxdiag, over to us on a new or existing support case here. Those should hopefully assist us in identifying any potential cause. Thanks!
Thanks for the assist! Very much appreciated as alwaysOriginally Posted by Steve64b Go to original post![]()
I believe that file should be replaced automatically when the game is launched once again. Please let me know however if this is not the case.Originally Posted by Chernoboy_26 Go to original post
Originally Posted by Ubi-Orion Go to original post
Hello I could not find the gamer profile file too and the game did not launched. What can Ido ? Please help
Hey there.Originally Posted by RomajiAssassin Go to original post
Have you tried searching for the file in your windows search box?