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  1. #1

    Crashes (Xbox One X)

    First off, I'm loving this game so much and I am so happy that I've pre-ordered it!

    But one issue I'm having during the Closed Beta is consistent crashes whenever what's happening on screen gets more intensive (for example just a few minutes ago I was in Longford Farm and I got into a huge firefight, it ran nice and smooth until a sniper took a shot at me and the game froze and then crashed. This is what happened the other two times but in different locations which were all "farms")
    So I don't know if it's a problem with the intensity of the situation the player is in or if it's got to do with location, or both.

    Otherwise, absolutely loving this game!
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Aug 2017
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    7,771
    Hi Maxalion123,

    Thank you for reporting that to us, we're sorry to hear you have been encountering this.

    Do you get any error message when the game crashes or does it just close to the dashboard?

    If you haven't already, please make sure you have been through our Xbox troubleshooting here.
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  3. #3
    For some reason it goes straight to the Xbox home page. The screen literally goes black and then exits the game completely meaning I have to load the game up again.
    It doesn't come up with any form of error message
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  4. #4
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Aug 2019
    Location
    United Kingdom
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    2,882
    Originally Posted by Maxalion123 Go to original post
    For some reason it goes straight to the Xbox home page. The screen literally goes black and then exits the game completely meaning I have to load the game up again.
    It doesn't come up with any form of error message
    Thank you for letting us know. If it was a crash to the Xbox Dashboard, the aforementioned troubleshooting steps will have helped to decrease the chances of any basic / common issues affecting your ability to play the Beta without issue.

    To your knowledge, have you ever had any similar issues in another title or Beta phase (if you have participated in any others)?
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