1. #11
    SC0RP10N2000's Avatar Member
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    Originally Posted by Abooooou Go to original post
    @ Ubi-Swaggins - Not sure why you would think it's helpful to pretend that these problems are down to user error. Many of us have tried multiple payment methods (which have gone through as they show on our bank accounts) and still we get these 404 errors.
    yes it is broken!
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  2. #12

    It is valid

    Believe me it is very valid, been using the same credit card for everything that i purchase on Uplay and otherwise. After the security check it just takes me to a page that does not exist. And it seems I am not the only one in the same situation and i doubt it that everyone on this forum is using expired and invalid credit cards. The system is broken and nobody there knows how to fix it. This is something that should have been prevented before launch, tested and so on. Also when you do something like this make sure you don't mess with peoples money.
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  3. #13
    You are kidding me right?? This is a known issue on your side. Not ours!!

    My card is very up to date.

    I even deleted it and put it up again.

    Then I used another card...

    Then I used Pay pal

    You know what, the same issue on all parts...

    I payed my food today, Oh it worked!!

    And when I have tried and want to try again the page says.

    Seems this is not the store dedicated to your country.

    To purchase a subscription you must be visiting the store
    dedicated to your country.

    But I am in the right Store and in the right country.

    Originally Posted by Ubi-Swaggins Go to original post
    Hey folks,

    If you are getting a 404 Error when trying to sign up for the service, ensure the payment information you are using is valid and up-to-date as the system will need to authenticate the payment method before it can complete the subscription.

    - Swaggins
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  4. #14

    404

    Ubisoft has taking $1 out from my account so why do i still get the 404 error
     1 people found this helpful
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  5. #15
    @Ubi-Swaggins You know that telling lies to your customers is forbidden by law right?

    First of all, as any developer knows, and probably everyone online, a 404 is a page not found. Not some kind of other error.

    If you at least read people's comments, wich you don't, you've read that everyone is getting charged, so details are indeed valid.

    So why are you suggesting invalid info if people clearly state that they are charged and entered valid data. Only reason I can think of, is you not caring about your job and about your customers. So please let some one else do your job that will do it with care. Thank you.
     2 people found this helpful
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  6. #16
    UBISOFT IT IS BROKEN.... FIX IT and stop dragging your feet....
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  7. #17
    I have the same problem, my credit card is still valid and correct. The proof if that I see the 1 euro reserved charge every time I try. If it was invalid or expired, we wouldn't see the charge.
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  8. #18
    I've send many Screenshots with proofs, that the Money is on hold and yeah I know that I get it Back. But my Card ist obviously valid then. Why isn't it possible that you just give me Access? It's not my fault, that your page is broken. Haven't much patience less for this ****show. I was willing to get a full year subscription. That's definetely off the table now.

    Fix your stuff!
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  9. #19
    HartgeH32's Avatar Member
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    Same!

    Very frustrating..
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  10. #20
    HartgeH32's Avatar Member
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    Bro +1

    Like your post. Your words, same with my words.
    Thanx!

    Dear Bugisoft fix your problem!! this is not my fault, this is your fault.
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