1. #1

    404 - Page not found Oops! This page doesn't exist!

    Every time I proceed to the checkout and buy Uplay+ it gives me 404 error, and now you just lose days its been like this since yesterday and I'm still charged 1 euro every time, you should not be charged anything for a fecking free trial not even for "test". Learn from other companies that does it better. Fix your ****, very nice first impression of the services you are going to offer with Uplay+ nice on.
     3 people found this helpful
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  2. #2

    Me too

    It has charged me $1 this morning. I think ACCC might be interested.
     1 people found this helpful
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  3. #3
    Its ubisoft not a surprise with that if they not offert one more month or put the first month for 1$ 1€ they lost all pll and now one gonna sub to this ****
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  4. #4
    They wont offer one more free month because breakpoint is coming next month and they are not gonna give it away for free.
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  5. #5
    Steve64b's Avatar Senior Member
    Join Date
    Jul 2016
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    1,628
    I experienced that too after entering my (expired) card details. Entered my valid card details instead, and it was fine.

    Maybe the 404 got something to do with the way they (don't) handle "unexpected issues", which may also explain why $1 got charged.

    It's a new service, sadly it's the case these days that new things take time in production to have their bugs ironed out.
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  6. #6
    SC0RP10N2000's Avatar Member
    Join Date
    Oct 2008
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    Sweden
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    It's broken! and here is why we get charged:

    "We ask for a payment method to prevent interruption of service after the free trial. We do this by sending an authorisation request to your financial institution, to verify that your payment method works. These requests are not charges, but in some cases they may temporarily affect your available account balance** "

    " **Please note that due to the 3D-Secure process you might receive a text message asking you to authenticate your purchase for £1. Rest assured, the billing and charge will remain £0 during the full length of the free trial which ends on September 30th."
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  7. #7
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
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    7,058
    Hey folks,

    If you are getting a 404 Error when trying to sign up for the service, ensure the payment information you are using is valid and up-to-date as the system will need to authenticate the payment method before it can complete the subscription.

    - Swaggins
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  8. #8
    That is not hellping, Is from server Uplay, not from us.
    I try it and nothing.
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  9. #9
    @ Ubi-Swaggins - I try it like you say and nothing. I don't get Uplay+ acces. it was charget 1 euro from my bank accound and nothing.
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  10. #10
    @ Ubi-Swaggins - Not sure why you would think it's helpful to pretend that these problems are down to user error. Many of us have tried multiple payment methods (which have gone through as they show on our bank accounts) and still we get these 404 errors.
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